Refund Policy

Effective Date: 9/1/2025

Company Name: Backbar Vending

Location: Minnesota, United States

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At Backbar Vending, we are committed to providing convenient access to professional backbar salon products through our vending machines. Please read our refund policy carefully before making a purchase.

No Returns or Refunds

All sales made through Backbar Vending machines are final.

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- We do not accept product returns, exchanges, or refunds for any reason, including (but not limited to):

• Change of mind

• Incorrect product selection which with our vending machine would be unlikely as you pick right from the shelves.

• Product dissatisfaction

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Exceptions – Machine Errors Only

Refunds will only be considered if a vending machine malfunction occurs, such as:

• Payment accepted but product not dispensed

• Dispensing error (wrong item delivered due to machine error)

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In these rare cases, customers may request a refund by contacting us within 7 days of purchase at:

📧Lindsayflaa@gmail.com

📞 612-968-9179

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The request must include:

1. Date and time of transaction

2. Location of vending machine

3. Description of the issue

4. Proof of payment (receipt, bank statement, or transaction confirmation)

If approved, refunds will be issued by the original payment method or as store credit, at our discretion.

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Liability Disclaimer

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Backbar Vending is not responsible for:

- Misuse of products purchased

• Allergic reactions or adverse effects

• Lost, stolen, or damaged items after purchase

Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of the State of Minnesota.