Refund Policy

Effective Date: 9/1/2025

Company Name: Backbar Vending

Location: Minnesota, United States

At Backbar Vending, we are committed to providing convenient access to professional backbar salon products through our vending machines. Please read our refund policy carefully before making a purchase.

No Returns or Refunds

All sales made through Backbar Vending machines are final.

- We do not accept product returns, exchanges, or refunds for any reason, including (but not limited to):

Change of mind
Incorrect product selection which with our vending machine would be unlikely as you pick right from the shelves.
Product dissatisfaction

Exceptions – Machine Errors Only

Refunds will only be considered if a vending machine malfunction occurs, such as:

Payment accepted but product not dispensed
Dispensing error (wrong item delivered due to machine error)

In these rare cases, customers may request a refund by contacting us within 7 days of purchase at:

📧Lindsayflaa@gmail.com

📞 612-968-9179

The request must include:

Date and time of transaction
Location of vending machine
Description of the issue
Proof of payment (receipt, bank statement, or transaction confirmation)

If approved, refunds will be issued by the original payment method or as store credit, at our discretion.

Liability Disclaimer

Backbar Vending is not responsible for:

- Misuse of products purchased

Allergic reactions or adverse effects
Lost, stolen, or damaged items after purchase

Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of the State of Minnesota.